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Frequently asked questions about Shakr subscriptions

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Written by Anton Eliasson

Can I unsubscribe or change my plan anytime I want?

You can cancel/upgrade/downgrade your monthly subscription anytime you want
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Written by Anton Eliasson
Updated over a week ago

When and how can I cancel my plan?

You can cancel your plan on your billing page
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Written by Anton Eliasson
Updated over a week ago

What happens if I end my paid subscription?

You will be transferred back to the free trial plan at the end of your billing cycle
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Written by Anton Eliasson
Updated over a week ago

How do I get a receipt/invoice?

Learn how to get a receipt/invoice
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Written by Anton Eliasson
Updated over a week ago

Do you have non-profit pricing?

Apply for the basic Shakr non-profit program and receive an exclusive discount
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Written by Anton Eliasson
Updated over a week ago
Video Credits (applied to basic and non-profit plan users only)

What is a video credit?

'Video credit' explained
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Written by Anton Eliasson
Updated over a week ago

When do my credits expire?

Learn more about credit expiry
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Written by Anton Eliasson
Updated over a week ago

Does my video credits roll over to the next month if I don't use them?

Unused video credits will roll over until the next month
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Written by Anton Eliasson
Updated over a week ago
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