Subscriptions

Frequently asked questions about Shakr subscriptions

8 articles in this collection
Written by Anton Eliasson

Can I unsubscribe or change my plan anytime I want?

You can cancel/upgrade/downgrade your monthly subscription anytime you want

Written by Anton Eliasson
Updated over a week ago

When and how can I cancel my plan?

You can cancel your plan on your billing page

Written by Anton Eliasson
Updated over a week ago

What happens if I end my paid subscription?

You will be transferred back to the free trial plan at the end of your billing cycle

Written by Anton Eliasson
Updated over a week ago

How do I get a receipt/invoice?

Learn how to get a receipt/invoice

Written by Anton Eliasson
Updated over a week ago

Do you have non-profit pricing?

Apply for the basic Shakr non-profit program and receive an exclusive discount

Written by Anton Eliasson
Updated over a week ago

Video Credits (applied to basic and non-profit plan users only)

What is a video credit?

'Video credit' explained

Written by Anton Eliasson
Updated over a week ago

When do my credits expire?

Learn more about credit expiry

Written by Anton Eliasson
Updated over a week ago

Does my video credits roll over to the next month if I don't use them?

Unused video credits will roll over until the next month

Written by Anton Eliasson
Updated over a week ago