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Frequently asked questions about Shakr subscriptions
8 articles in this collection
Written by
Anton Eliasson
Can I unsubscribe or change my plan anytime I want?
You can cancel/upgrade/downgrade your monthly subscription anytime you want
Written by
Anton Eliasson
Updated over a week ago
When and how can I cancel my plan?
You can cancel your plan on your billing page
Written by
Anton Eliasson
Updated over a week ago
What happens if I end my paid subscription?
You will be transferred back to the free trial plan at the end of your billing cycle
Written by
Anton Eliasson
Updated over a week ago
How do I get a receipt/invoice?
Learn how to get a receipt/invoice
Written by
Anton Eliasson
Updated over a week ago
Do you have non-profit pricing?
Apply for the basic Shakr non-profit program and receive an exclusive discount
Written by
Anton Eliasson
Updated over a week ago
Video Credits (applied to basic and non-profit plan users only)
What is a video credit?
'Video credit' explained
Written by
Anton Eliasson
Updated over a week ago
When do my credits expire?
Learn more about credit expiry
Written by
Anton Eliasson
Updated over a week ago
Does my video credits roll over to the next month if I don't use them?
Unused video credits will roll over until the next month
Written by
Anton Eliasson
Updated over a week ago